Redeeming Your Groupon and FAQ

Congratulations!  You just took a step onto a path to improved health and well-being.  Here are a few details to help you to get started.  Please note that the classes on both Groupon types – 10 Class Pass & Unlimited are valid for ONE MONTH.  So that means you need try out lots of classes!

How to redeem your Groupon in 4 Easy Steps

Alternative method:
1. Fill out the new student registration below, be sure to note your login and password.
2. Come to the studio with your Groupon voucher printed, or you can show it on your iPhone.
3. Our front desk staff will complete the purchase of your 10-Class card (valid 30 days) or Unlimited Yoga for 30 days in our system.
4. You attend your yoga class!  After this you will be able to pre-register for yoga classes using our online scheduler and your login and password.

New Student Registration – Register now and skip the paperwork at the front desk.  (Please Let the staff know you filled this out to avoid double work)


 

Can I use the Groupon Voucher for any class?

Yes!  You can use it for any regularly scheduled classes (excluding workshops).  If you would like to use it for one of our many community classes, let the front desk staff know.    You can attend “Series” classes provided there is space.  These are run as courses, and students pre-sign up for 6 -8 weeks of classes.  Typically these are Intro to Yoga Series.    These classes tend to get busy, so we usually let Groupon students in on a first come first serve basis.  If there are 10 students pre-registered, this leaves 6 spots for drop in students.   You can sign up for the series and pay separately here.

If you purchased the unlimited card, you can come every day to class, but there is a limit to one class per day.   This is a software limitation.

What happens if I don’t use all the classes in my 10 class pass?
The classes cannot be used after the 30 day deadline.  The good news is that even if you come only four out of 10 times, you’ve saved $15 off what the normal drop in price would be.

What are my options after I finish the Groupon?
We hope you will continue to come to classes at Balance.  We have a very affordable deal for monthly yoga, BYW Membership – $88/month when you commit to 4 months on autopay.  You also get a quarterly free workshop and 10%  discount on other workshops and retail.  Read more here.  We also offer monthly pass for $108 – no minimum commitment.  Update 7/9/14 – We are now offering a special continuation for Groupon purchasers of $75 for one month of unlimited yoga!  Buy it here.

Where is the studio?
We are located in Mid-City New Orleans, at 120 South Cortez Street, 1/2 block off Canal Street, across from Mandina’s restaurant and Ruby Slipper.

Where do I park?
Street parking is available on Cortez, Canal, and Cleveland Street.  We do not have designated studio parking.  There is always ample parking on Cleveland between Telemachus and Cortez Streets.  You can also park easily on Canal Street.

If you come by bike, you can lock your bike to our sign in front, or to our car port at the back of the building, behind the bamboo alley.

Can I take public transit?
Yes, we are 1/2 block from the Canal Streetcar line, at the Telemachus stop.

What should I bring/wear to class?
If you have a yoga mat, please bring it along.  We do have borrow mats if you don’t have your own.  We also offer studio towels for those humid New Orleans evenings!   You can bring your own water bottle, and we have filtered water for your to drink or refill yours.

Wear light, comfortable clothing that allows you to move easily.

What do I do when I arrive?
Please arrive 15 minutes early for your first class to allow you time to get settled.  First you take off your shoes and leave them in the cubby holes by the door.   If you have pre-registered, you only need to present your groupon voucher to the front desk staff, and they will purchase your yoga pass.  After that our online system manages your number of classes or days left.    Take time to relax in our Community Lounge.  We have filtered water and two bathrooms on each floor for you.  Introduce yourself to your teacher, and let her know of any injuries or other relevant information.

What do I do after class?
Drink lots of water!  If you have any questions about the class feel free to ask our teachers.  We have showers in each of our upstairs bathrooms.  Please bring your own towels & toiletries for this.

You can always call the studio at 504.309.9618 or email info@balanceyogawellness.com if you have other questions.

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